-28%
Spine Pain Relief Lumbar Traction Stretching Device Waist Spine Relax Back Massage Board Prevention Lumbar Disc Herniation Brace
bullOn the lumbar, lumbar muscle loss, hump, have a good effect.
bullIncrease the silicone pad: more comfortable, winter is not cool, summer is not slightly;
bullShaped massage point, profiled spinal groove: massage, traction better;
bullIncrease the positioning block: to prevent the side of the fall;
bullBase modeling upgrade: more solid.
bullOn the lumbar, lumbar muscle loss, hump, have a good effect.
bullIncrease the silicone pad: more comfortable, winter is not cool, summer is not slightly;
bullShaped massage point, profiled spinal groove: massage, traction better;
bullIncrease the positioning block: to prevent the side of the fall;
bullBase modeling upgrade: more solid.
Shipping
- Items are shipped from China using Airmail, reach most of the countries within 15 to 39 business days.
- Delivery time depends on destination and other factors, it may takes up to 60 business days.
- Extra Remote surcharge for some address is needed if the parcel is sent by express such as DHL,Fedex or UPS etc. We will let you know if another payment is needed or not before shipment.
- If you have not received your shipment within 60 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction.
About Tax Details
- Buyer is responsible for the taxes charged by his/her country. If you need any document or invoice to clearance, please contact to us any time.
Return/ Refund
- You have 7 days to contact us and 60 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
- All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
- We will bear all the shipping cost if the product(s) is (are) not as advertised.
Warranty
- All products have been checked and packaged in good condition before dispatch.
- In case the item is defective, please inform us within 30 days of receipt, we will replace a new one. No Refunds are offered.
- Buyers have to pay for the return cost and we will pay the cost for resend.
Feedback
- We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction.
It is impossible to address issues if we do not know about them!
Very Important
1. If you are satisfied with our items and our service, please take a minute to leave us a positive feedback with 5 stars.
2. When you have any problem, please do not hesitate to contact us to get a solution. We must try our best to help you.
RETURNS POLICY
Replacement & Refunds
Had a change in heart? If you wish to return your ALISA order, please do so within 30 days to enjoy our 30-Day Money Back.Use the Contact Us form or email us at zla5201314@gmail.com and the our team will gladly provide you with the closest return address (depending on your location) within 48 hours of receiving your refund request. Once your returned product is received, an email will be sent to notify you and a refund will be processed through the original method of payment within 14 days.
* In the case that the product comes defected or damaged on arrival, or you think you may have received an ineffective packet of our wax, simply email us a photo/video of it and a replacement will be shipped out to you straight away! *
Conditions For Returning Goods To ALISA:
- To request for a replacement, customers are required to provide photographic evidence of the products manufacturing defects/damage to zla5201314@gmail.com. If the case meets the guidelines mentioned above, we will happily cover related cost to deliver a replacement or provide a refund.
- The customer returning the goods will be responsible for the cost of return via Registered Mail – unless other arrangements have been negotiated with ALISA.
- The product must be returned unused, and in it's original condition.
- Any product returned to ALISA must not have any permanent damage such as: engraved or indelibly marked. If the product is return to ALISA like this, the goods will not be accepted as they are not in a resalable/original condition. In this case, the product will be returned to the customer.
ALISA reserves the right to make changes to the 30-Day Money Back Guarantee Terms and Conditions without notice.
SHIPPING & DELIVERY
We execute orders directly from our warehouse in Shenzhen, China. We can send it to the world through China Post, EMS, DHL, FedEx, aramex. And we will fill in low value on the parcel and have the opportunity to help customers avoid customs duties or VAT.We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges incurred.
IMPORTANT:
We are not responsible if a package is undelivered because of missing, incomplete or incorrect destination information. Please ensure that you have entered the correct shipping details when checking out. If you realise you have made an error in your shipping details, kindly e-mail us at zla5201314@gmail.com as soon as possible.
| DESTINATION | CARRIER | Delivery time |
|---|---|---|
| United Kingdom | Royal Mail http://www.royalmail.com | 5-10 Days |
| United States | Fedex http://www.fedex.com/ | 7-15 Days |
| Canada | Canada Post http://www.canadapost.ca/ | 5-10 Days |
| France | La Poste https://www.laposte.fr | 5-10 Days |
| Spain | Correos http://www.correos.es | 5-10 Days |
| Italy | Poste ltaliane https://www.poste.it | 8-18 Days |
| Germany | DHL packet (DE) https://nolp.dhl.de | 9-16 Days |
| Australia | fastway https://www.fastway.com.au/ | 7-15 Days |
| Austria | dpd https://www.dpd.com | 9-15 Days |
| Netherlands | DHL (NL) https://www.dhlparcel.nl/nl | 7-14 Days |
| Czech Republic | PPL https://www.ppl.cz | 10-16 Days |
| Poland | DHL (PL) https://sprawdz.dhl.com.pl | 8-10 Days |
| Belgium | DHL (NL) https://www.dhlparcel.nl/nl | 6-14 Days |
| Ireland | DHL (NL) https://www.dhlparcel.nl/nl | 10-13 Days |
| Finland | Posti or DHL packet (DE) https://nolp.dhl.de | 14-19 Days |
| Portugal | CTT http://www.ctt.pt/ | 10-13 Days |
| Sweden | MTD https://mtd.optidev.se/sok#/ange-kollinummer | 9-17 Days |
| Denmark | Norway Post https://www.posten.no/ | 9-13 Days |
| Greece | Posti or DHL packet (DE) https://nolp.dhl.de | 14-19 Days |
| South Africa | BUFFALO http://www.buffaloex.com/ | 9-25 Days |
| Slovakia | dpd https://www.dpd.com | 10-22 Days |
| Luxembourg | DHL Parcel (NL) https://www.dhlparcel.nl/nl | 13-15 Days |
| Bulgaria | DHL Paket (DE) https://nolp.dhl.de | 15-25 Days |
| Croatia | dpd https://www.dpd.com | 15-17 Days |
| Cyprus | DHL Paket (DE) https://nolp.dhl.de / PostNL | 15-21 Days |
| Estonia | DHL Paket (DE) https://nolp.dhl.de / PostNL | 16-18 Days |
| Hungary | dpd https://www.dpd.com/nl | 12-15 Days |
| Lithuania | DHL Paket (DE) https://nolp.dhl.de | 12-13 Days |
| Malta | DHL Paket (DE) https://nolp.dhl.de | 22-25 Days |
| Romania | DHL Paket (DE) https://nolp.dhl.de / PostNL | 13-15 Days |
| Slovenia | dpd https://www.dpd.com | 13-16 Days |
| Israel | J-NET http://www.j-net.cn/cms/index.php/page/track.html | 18-30 Days |
| Turkey | J-NET http://www.j-net.cn/cms/index.php/page/track.html | 22-30 Days |
| Korea | J-NET / SFC / China post | 3-10 Days |
